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Care Services Team Members Outside the Capitol Hill Village Office

Members have access to guidance and support from the Care Services team. This team consists of social workers and social work interns and is here to help with aging-related challenges.

What Is Care Services?

Care Services is a balancing act that supports individuals to age in place, access additional resources and knowledge to promote safety and well being. For members who require more-intensive services, Capitol Hill Village (CHV) connects them to a geriatric care manager or other resources, who can address day-to-day needs. CHV services are confidential. We do not share your information without your permission with anyone.

Care Services: Types of Support

Resources and Referrals-Information, Services, and/or Supports.

Care Services researches options, makes introductions to experts, services, and products. Commonly requested resources include: home care, home modifications, rehabilitation centers, hospices, insurance information and more.

 

Example: A member plans to visit assisted living facilities with their family and calls Care Services to learn about local facility options.

Short Term Support-Short Term Case Management Services 

Some short term needs we have worked with in the past including hospital transitions, thinking through advanced directives, understanding a new diagnosis, beginning home care, and more.

 

Example: A member breaks their hip and is in the hospital when they call Care Services. Care Services helps the member transition to rehab and receive physical therapy when they are at home. After which they no longer need care services.

Ongoing Support-Regular Case Management

Common ongoing cases include supporting members who are caregivers, members with memory concerns, and members managing mental or chronic illness.

 

Example: A member seems to be experiencing caregiver burnout and is unaware of supports available for their household. A Care Services staff member discusses self care options and aides the caregiver in setting up home care, hospice, and accessing medical equipment for their spouse. The Care Services staff member continuously checks in with the member regarding their spouse's diagnosis progression and offers continuous caregiver support.

Village Connections Program

Volunteers work directly with one or two members who rely on extra support to remain active community members. Village Connections volunteers visit regularly with their assigned member and carry out needed tasks, such as friendly check ins, reading mail, going shopping, reducing household clutter, helping with phone calls or managing email. In addition to the usual volunteer background check and training, Village Connections volunteers receive training related aging and care issues and maintain communication with CHV staff for support, and guidance.

 

Interested in becoming a Village Connection Volunteer? Email Liz Gregg at lgregg@capitolhillvillage.org for more information.

Support Groups

CHV currently offers support groups including Parkinson’s and our LGBTQ Brain Health group. These groups are open to anyone in the community. The Care Services team also works with members interested in starting their own support group.