Care Services Team Members at the Capitol Hill Village Office

(Left to Right, Arie Parker, Elizabeth Schachter, Alex Smith, Liz Gregg, and Meghan Wrinkle)

Members have access to guidance and support from the Care Services team. This team consists of social workers and social work interns and is here to help with aging-related challenges.

What Is Care Services?

Care Services supports individuals to age in place, access resources and increase knowledge to promote safety and well being. For members who require more-intensive services, Capitol Hill Village (CHV) connects members to resources to address day-to-day needs. CHV services are confidential and information is only shared with member permission.

Types of Support

Resources and Referrals

Care Services provides information about options, experts, services, and products. Commonly requested resources include: home care, home modifications, rehabilitation centers, hospices, insurance information and more. Members can also consult the Vetted Vendors list.


Example: A member plans to visit assisted living facilities with their family and calls Care Services to learn about local facility options.

Short Term Support-Short Term Case Management Services 

Some short term needs we have worked with in the past including hospital transitions, thinking through advanced directives, understanding a new diagnosis, beginning home care, and more.


Example: A member has a planned knee surgery scheduled and contacts Care Services for support planning before and after care. 

Ongoing Support

Ongoing support includes working with members who are caregivers, planning needed for cognitive decline concerns, and members managing mental or chronic illness.


Example: Care Services supports a caregiver by discussing self care options, and services needed in the home for their loved one including home care, hospice, and accessing medical equipment. Care Services continues to check in regarding the caregiver's needs.

Village Connections Program

Volunteers develop a one on one relationship directly with members who rely on extra support to remain active community members. Village Connections volunteers and members can identify tasks or services that they connect about regularly including but not limited to, friendly check ins and walks, reading mail, grocery shopping, reducing household clutter, helping with day to day communications. In addition to the usual volunteer background check and training, Village Connections volunteers receive training and maintain communication with CHV.

Example: A member reports to the Village that they have been feeling socially isolated and would like someone to connect with. They are assigned a Village Connections volunteer to make daily phone calls and weekly walks to reduce feelings of isolation.

Interested in becoming a Village Connection Volunteer? Email Arie Parker aparker@capitolhillvillage.org for more information.

Support Groups

CHV currently offers support groups including Parkinson’s, our LGBTQ Brain Health group, and Caregiver support. We are constantly updating our options based on member need and interest. We also assist members interested in starting their own support group. These groups are open to members and non-members. Go to the CHV events calendar to check out the most up to date offerings.