Preventing and Responding to Exposure

Capitol Hill Village requires all staff, volunteers, members and community partners to enforce the below protocol prior to meeting with a member in-person.

  1. Symptom screening. Prior to the visit, a member should expect a call from the visitor to ask if the member has any cold or flu like symptoms. If you refuse to answer this screening question, the visitor may cancel the visit.
  2. Press pause. If you do report cold or flu-like symptoms (i.e. fever, cough, sore throat, chills,) we recommend that any in-person visits be postponed until your health status is clear.
  3. Use extra precaution. If you are unwell with another diagnosed illness (i.e. emphysema, COPD) that causes coughing or throat discomfort, our volunteers are asked to proceed with caution. They may ask you to wear a mask during the visit. If you do not have a mask, please let CHV know so we can help provide you with one.
  4. Safety first. The Village encourages all non-essential, 1:1 in-person visits to be conducted over the phone, or through another mutually- agreeable medium.
  5. Self-isolate. If you have any reason to suspect you may have been exposed to the Coronavirus, stay home, contact your health care provider, and follow the guidelines below from the DC Department of Health. Please self-isolate to protect yourself and your community.

We want to hear from you! Members and volunteers are always encouraged to call the Village at 202-543-1778 if you have questions, concerns, or thoughts about any of these protocols.